Legal
Shipping and delivery.
How digital items arrive, and how physical merchandise will ship when it launches.
Digital products
Digital art, posters, wallpapers, comics and music are delivered instantly: a download link is emailed to you and kept in your account under Orders as soon as your payment succeeds. Points packs are added to your account straight away. Nothing is shipped.
Physical products
T-shirts, hoodies, figures and collectibles are coming soon. When they launch they will ship to the delivery address saved in your account:
- India: dispatched within 3 to 5 business days, delivered in about 3 to 7 business days after dispatch.
- International: dispatched within 5 to 7 business days, delivered in about 10 to 20 business days after dispatch.
Shipping charges and any customs duties are shown at checkout before you pay. You will receive a tracking link by email once your order ships.
Problems with delivery
If a parcel is lost, damaged or late beyond the estimates above, email zarconium.universe@gmail.com with your order number and we will sort it out.